Australian Embassy
Islamic Republic of Iran
Embassy Address: No. 2, 23rd St., Khaled Eslamboli Ave., Tehran Telephone: +98 21 8386 3666 - Fax: +98 21 8872 0484 Immigration and Visa Enquiries: Tel: +98 21 8872 4456 - Fax: +98 21 8871 6223, +98 21 8871 4124 Post Code: Tehran 1513934113 Iran

For comprehensive information on visas for Australia and Australian citizenship, please visit the main website of the Department of Immigration and Border Protection http://www.immi.gov.au

Information on this page:

Online lodgement of some visa applications
Problems with immiAccount
Australia’s visa label free policy
How to lodge a paper visa application
How to pay the visa application charge for a paper visa application
Information on visas processed in Tehran
Contacting the Embassy
Visas not processed in Tehran
Processing times and client service
Refugee and Humanitarian Entry to Australia
Visa evidencing charge
Using migration agents
Visa fraud information
Panel doctors
Australian passports
Iranian immigration and visas
 
You should not book flights or make travel commitments until you have a visa to travel to Australia. The Australian Government will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

 

ONLINE LODGEMENT OF SOME VISA APPLICATIONS
 

Iranians can now apply online for Visitor visas (Subclass 600 - Tourist and Business streams), Partner visas (Subclass 309/100), Prospective Spouse visas (Subclass 300) and Resident Return visas (Subclass 155 and 157).


To lodge an online visa application, you must create an immiAccount. This is a self-service online system where you can create, lodge, pay for and manage online Australian visa applications. It is available seven days a week.


ImmiAccount lets you:
• create, lodge and pay for an Australian visa application
• attach documents to support your application
• make changes to your personal details
• track the status of your application
• access relevant forms and correspondence
 

You need a credit card to pay for an online application. Another person may complete an online application for you with your consent.

Click here to access immiAccount

 

While online applications are preferred, you can still lodge a paper visa application at the Embassy (see below: How to lodge a paper visa application)


Online Visitor Visa lodgement (Subclass 600 – Tourist and Business streams)

Important note: A decision on your online Visitor visa may be made on the information you upload in immiAccount at the time of application, therefore you should upload all supporting documents at the same time you submit your completed online application form. Please see the links below for details of the supporting documents/document checklists.


Under Australian law, once a decision is made on your application it cannot be reconsidered, even if after the decision you provide additional supporting documents.  There is no refund of the application fee for unsuccessful applications.
 

Lodging a Visitor visa – Tourist Stream

Lodging a Visitor visa – Business Stream

 

All applicants must also complete and submit Additional Information Form 10

 

Online Partner and Prospective Spouse Visa lodgements (Subclasses 300 and 309/100)

Family stream visa applications sponsored by permanent visa holders who arrived in Australia as illegal maritime arrivals (those who came to Australia by boat) will now be given the lowest processing priority. This means their applications will not be processed for several years.
 

Lodging a Partner visa

 

Online Resident Return visa lodgement (Subclasses 155 and 157)

To lodge an online Resident Return visa Click here to access immiAccount

 

Problems with immiAccount


If you are having trouble lodging your visa application on immiAccount, please check the frequently asked questions Frequently Asked Questions about immiAccount
 

 Guides to assist you to create an immiAccount, lodge a visa application, upload supporting documents and make a payment are available at Support for using immiAccount (under Help and Support)

 

AUSTRALIA’S VISA LABEL FREE POLICY

Australian visas are now issued electronically. If your visa is granted, you will not require a visa label in your passport. Airlines check online to confirm you have a visa when you are travelling. You can also check your visa conditions using the Visa Entitlement Verification Online (VEVO) system, see Visa Entitlement Verification Online

When you receive your electronic Australian visa you are issued with a visa grant notification letter that explains the conditions of your visa, including period of validity and entry requirements. You should retain this for your own reference and you can take it with you when you travel.

Both airline operators and Iranian authorities are aware that a visa label is no longer required for travel to Australia, including for departure from Iran. However, you should carry your visa grant notice with you in case you are asked to produce details of your visa.

 

HOW TO LODGE A PAPER VISA APPLICATION

Paper visa applications can only be lodged at the Australian Embassy in Tehran by courier or post. We recommend that you use an international courier company if you intend to lodge an application by post.


If sending paper visa applications or documents from outside Iran please use international courier services - do not use postal services (such as registered mail, pre-paid post or express delivery) as mail from overseas (including from Australia) is subject to Iranian Customs and cannot be cleared by the Embassy. These items sent by overseas postal services are usually held in Iranian Customs for one month before being returned to sender.


Note: Separate arrangements apply for Student visa applications which are processed by the Australian Embassy in Amman, Jordan. See below.
To lodge an application by post or courier you must use the Embassy's street address listed below:


Australian Embassy - Tehran
No. 2, 23rd Street
Khaled Eslamboli Ave
Tehran 1513934113, Iran
 

What you need to include: Visa application form, receipt of Visa Application Charge and supporting documents. Please note the receipt for the Visa Application Charge must be obtained from Australia (see below: How to pay the visa application charge for a paper visa application).


If you are lodging a paper application, please make sure you provide all the documents listed in the document checklist for the visa category which you are applying for (i.e. Tourism, Business, Transit) see 'Information on visas processed in Tehran' included below.


Please note that documents presented in support of your application comprise part of your file and will not be returned to you. This includes official translations of documents.


We also recommend that you do not send valuable documents such as passports or property deeds by post. Copies of these documents will be acceptable.
 

How to pay the Visa Application Charge for a paper visa application

There are two ways to pay the Visa Application Charge for a paper visa application. The Australian Embassy in Tehran cannot accept payment in cash, by credit card or money order and no longer accepts payments into the Embassy bank account.

1. Payment in Australia

An Australian relative or friend can pay the Visa Application Charge for you ways to pay for a visa application in Australia at any Department of Immigration and Border Protection office in Australia and then send you the receipt to lodge with your application at the Embassy.

 

 2. Payment by credit card

Complete Form 1440 – Payment Details then you will need to email this form to payment@immi.gov.au. Please allow up to 3 working days for your payment to be processed and to receive the receipt by email. You may then lodge your visa application with this receipt at the Embassy.

Receipt of payment must accompany your visa application. We will not start processing your paper visa application until you have submitted the receipt to the Embassy. The Visa Application Charge is not refunded if the application is unsuccessful.


Important information:
• Credit card transactions are processed in Australian dollars and a credit card surcharge may apply.
• To avoid delay ensure you have provided the correct personal details of the visa applicant.
• Write neatly in BLOCK LETTERS.
• If you require any amendments to be made to the payment receipt, send your amended request to payment@immi.gov.au with the following details:
     o Copy of the payment receipt
     o Details that need to be amended
     o Contact details of the person requesting the amendment: Name, phone, email (and postal address if the receipt is to be returned by post).
 

For further information about how to pay the Visa Application Charge and other charges in Australian Dollars see how much will my visa application cost

 

INFORMATION ON VISAS PROCESSED IN TEHRAN

Which visa should I apply for?
You can use the Visa Finder to assist determine which visa is right for you. Some visa applications must be lodged in Australia, but others can be lodged at the Australian Embassy Tehran.


Staff at the Embassy cannot provide lodgement advice or assist you prepare your application. If you have additional questions you may discuss these with a migration agent (see below: Using Migration Agents).

Contacting the Embassy

Visa applicants are not able to visit the Embassy to lodge their paper visa application or make enquiries. If we need to see you in person we will contact you to make these arrangements.


Applications should be lodged online or by courier. Enquiries may be made by telephone or email.


Street address
Australian Embassy - Tehran
No. 2, 23rd Street
Khaled Eslamboli Ave
Tehran 1513934113, Iran

Postal address
Australian Embassy - Tehran
P.O. Box 15875-4334
Abas Abad
Tehran 1513934113, Iran


Note: We recommend that you use an international courier company if you intend to lodge an application by post.
 

Telephone
+98 21 8872 4456 8.30 am to 12 noon Sunday to Wednesday
 

Email
immigration.tehran@dfat.gov.au
 

Public holidays
Details of Embassy public holidays can be viewed at About the Australian Embassy in Iran 
 

Visas processed in Tehran

The Australian Embassy in Tehran processes applications for tourist, business, transit, temporary residence, and some permanent migration visas. Student visas are processed in Amman, Jordan (see below: Student visas).


Detailed information on these visas, including application forms, document checklists and processing times, is available from the links below:
 

• Tourist visas
• Business visas
• Transit visas
• Refugee and Humanitarian visas
• Family Migration visas
• Resident return visas
 

Australian Citizenship

Children of Australian citizens can apply for Citizenship by Descent in Tehran.

• Citizenship by Descent

See also: Information about Australian Citizenship

 

VISAS NOT PROCESSED IN TEHRAN

Student Visas

Student visa applications are processed by the Australian Embassy in Amman.


Applications for Student visas from residents of Iran must be lodged direct with the Australian Embassy in Amman Jordan, see postal address below.

Australian Embassy – Amman, Jordan
PO Box 35201
Amman 11180
JORDAN

Telephone: +962 6 580 7070 from Sunday to Thursday between 09.00 to 12.00
 

 Basic requirements Student visas

 Email: studentvisas.amman@dfat.gov.au

 Website: www.jordan.embassy.gov.au

All other visas

For processing location of all other visas please see Visa processing locations for Iranian visa applicants

Refugee and Humanitarian Entry to Australia

The offshore component of the Refugee and Humanitarian Program has two categories.

• The Refugee category for people subject to persecution in their home country. You must be referred by the UNHCR to the Australian Government.
• The Special Humanitarian Program (SHP) category for people who, while not being refugees, are subject to substantial discrimination amounting to a gross violation of their human rights in their home country.
 

o People who wish to be considered for an SHP visa must be living outside their home country and be proposed for entry by an Australian citizen, permanent resident, eligible New Zealand citizen, or an organisation operating in Australia.

These categories go beyond our international obligations and have been introduced to enhance our assistance to those in need.

The number of applications for resettlement received is far greater than the visas available each program year.

Who is Eligible?

A person may be eligible if:
• they are outside Australia
• they have been identified as a refugee or a person subject to persecution or substantial discrimination amounting to gross violation of human rights in their home country and deemed to be in humanitarian need.

Applicants must also satisfy the decision maker that there are compelling reasons for giving special consideration to the grant of a visa. This criterion is common to all permanent visa subclasses under the offshore Humanitarian Program. It involves an assessment of various factors including:

• the degree of persecution or discrimination to which the applicant is subject in their home country
• the extent of the applicant’s connection with Australia
• whether or not there is any suitable country available, other than Australia, that can provide for the applicant’s settlement and protection from discrimination
• the capacity of the Australian community to provide for the permanent settlement of persons such as the applicant in Australia.
 

Most humanitarian visas are granted to applicants who are outside their home country. If a person is living in their home country, it is unlikely that they will meet the criteria to be granted a refugee or humanitarian visa.

Refugee and Humanitarian Visas

Refugee Visa (Subclass 200)

This visa is for people who are subject to persecution in their home country and are in need of resettlement. The majority of applicants who are considered under this category are identified by the United Nations High Commissioner for Refugees (UNHCR) and referred to the Australian Government by the UNHCR.

In-country Special Humanitarian Program Visa (Subclass 201)

This visa offers resettlement to people who have suffered persecution in their country of nationality or usual residence and who have not been able to leave that country to seek refuge elsewhere. It is for those living in their home country and subject to persecution in their home country.

Global Special Humanitarian Program Visa (Subclass 202)

The Special Humanitarian Program (SHP) visa is for people who, while not being refugees, are subject to substantial discrimination and human rights abuses in their home country. People who wish to be considered for a SHP visa must be proposed for entry by an Australian citizen or permanent resident over the age of 18, an eligible New Zealand citizen or an organisation operating in Australia.

Emergency Rescue Visa (Subclass 203)

This visa offers an accelerated processing arrangement for people who satisfy refugee criteria and whose lives or freedom depend on urgent resettlement. It is for those subject to persecution in their home country and assessed to be in a situation such that delays due to normal processing could put their life or freedom in danger.

Woman at Risk Visa (Subclass 204)

This visa is for female applicants, and their dependents, who are subject to persecution or are of concern to the United Nations High Commissioner for Refugees (UNHCR), are living outside their home country without the protection of a male relative and are in danger of victimisation, harassment or serious abuse because of their gender. The majority of applicants who are considered under this category are identified and referred to the Australian Government by the UNHCR.

More Information

Further information on Refugee and Humanitarian Entry to Australia is available on the Department of Immigration and Border Protection’s website at:
http://www.immi.gov.au/visas/humanitarian/offshore/index.htm
http://www.immi.gov.au/visas/humanitarian/offshore/more-information.htm
http://www.immi.gov.au/FAQs/Pages/what-are-the-changes-to-refugee-and-humanitarian-programme.aspx
http://www.immi.gov.au/Search/Pages/Results.aspx?k=842

PROCESSING TIMES AND CLIENT SERVICE

Information about standard visa processing times and the DIBP Client Services Charter are available through these links

If your application is within the usual processing time, please only send urgent inquiries to us. A case officer will contact you regarding your application should further information be required, or once your application has been finalised.


Please lodge your application with all the necessary information and supporting documents. After you have lodged your application, you may be asked to provide further information to support your visa application. If so, you will be given a timeframe to provide the information, after which a decision may be made on your application.


We recommend that visa applicants do not make non-refundable travel or other arrangements until a visa has been granted, due to the possibility of processing delays or visa refusal.

VISA EVIDENCING CHARGE

Australian visas are now electronic and a visa label is not required in your passport. However if you wish to have a visa label in your passport, you must pay a Visa Evidence Charge of $150 per person in Australian dollars at a Department of Immigration and Border Protection (DIBP) office in Australia.


There are exemptions to the Visa Evidence Charge for humanitarian, diplomatic and government sponsored visa applicants.
 

For further information about the Visa Evidence Charge and other charges in Australian dollars see fees and charges

You may only obtain your Visa Evidence by courier. When you send your request by courier you MUST include a pre-paid reply courier voucher, along with a completed Visa Label Request and Payment Form, your passport and the receipt from DIBP in Australia showing that the payment has been made for the Visa Evidence Charge.


The Visa Label Request and Payment form is available at Form 1405 – Visa Label Request and Payment

For further details on making a payment in Australia see above How to pay the Visa Application Charge for a paper visa application

You must use the Embassy's street address for deliveries by courier:


Australian Embassy - Tehran
No. 2, 23rd Street
Khaled Eslamboli Ave
Tehran 1513934113, Iran


Please note, if the request for the label is not from the visa holder (or parent or guardian of the visa holder), the person making the request must provide written authorisation from the visa holder.

 

 

Using a Migration Agent

 

If you would like us to discuss your application with another person, you will need to provide us with a completed and signed Form 956. Otherwise, for privacy reasons, we are not able to discuss your application with other people, including family and friends.

 VISA FRAUD INFORMATION

People with information about migration scams or illegal operators should telephone DIBP's Dob-In Line on +61 1800 009 623 or visit Immigration Dob-In Service

Protect Yourself from Migration Fraud information is also available on our website.

 PANEL DOCTORS

Health examinations for Australian visas may only be carried out by specially appointed panel doctors. Panel doctors located in Iran are listed on our main website at Immigration Panel Doctors in Iran

 

AUSTRALIAN PASSPORTS

Passport enquiries should be directed to the Consular Section of the Department of Foreign Affairs and Trade within the Australian Embassy Tehran. Further information is available on the Australian Embassy’s website under Services for Australians Overseas

IRANIAN IMMIGRATION AND VISAS

This office does not provide advice or otherwise deal with matters relating to visas to enter the Islamic Republic of Iran. All such enquiries should be directed to the nearest Embassy or Consulate of Islamic Republic of Iran (for those outside Iran), or to:


Ministry of Foreign Affairs
No 3 Building, Consular Section
No 30 Avenue, Imam Khomeini Square
Tehran, Iran