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Refugee and Humanitarian Visas
Clients from Afghanistan, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates and Yemen whose application for a Refugee and Humanitarian (Class XB) visa is accompanied by a proposal form (form 681) must lodge their application at the department’s Melbourne CBD office. This applies to people who are lodging a visa for consideration under the Global Special Humanitarian Program (SHP) or as an immediate family member.
Other applicants should approach the local office of the United Nations High Commission for Refugees (UNHCR).
The standard processing time for this visa is 12 months. Information about processing times is available on the Immigration website, along with the department’s Client Service Charter.
See: Client Services Charter